Guest service Agent wanted in Ontario, Canada

 Guest Service Agent (Seasonal)                                                            (NOC:
6525)

3 vacancies              

Work
Locations: Ontario ( Port Carling, MacTier)

Type
of Employment: Full time – Seasonal/ 6-month
contract

Estimated Start Date: May
1st, 2022

Job Description:

●      
Register arriving guests
and assign rooms

●      
Process group arrivals
and departures

●      
Take, cancel and change
room reservations

●      
Provide information on
hotel facilities and services

●      
Provide general
information about points of interest in the area

●      
Process guests’
departures, calculate charges and receive payments

●      
Balance cash and
complete balance sheets, cash reports and related forms

●      
Maintain an inventory of
vacancies, reservations and room assignments

●      
Follow emergency and
safety procedures

●      
Clerical duties (i.e.
faxing, filing, photocopying)

●      
Answer telephone and
relay telephone calls and messages

●      
Perform light
housekeeping and cleaning duties if needed

●      
Handle wake-up calls

●      
Assist clients/guests
with special needs

●       Provide customer service

Requirements:

-Education: Completion
of high school is required

-Experience: Experience
in a hospitality front desk setting is an asset.

They prefer if the candidate has 2
years exp

 –Working Conditions and Physical Capabilities: Fast-paced
environment, Attention to detail, Occasionally overtime is required, Work under
pressure in some occasions

–Personal
suitability: Client focus, Team player, Effective interpersonal skills,
Excellent oral communication, Flexibility, Dependability, Organized, Excellent
written communication, Judgement, Reliability

–Business Equipment and Computer Applications: Multi-line
switchboard, Word processing software, Database software, Computerized
bookkeeping system, Spreadsheet, Central reservation system (CRS), Internet.

–Language: English is required

Salary: $15.00 – $16.00 hourly, 30-44 Hours per week. 

Benefits:
Shared accommodation provided at a
cost (utilities included). Transportation costs covered if a worker needs to
relocate. Uniforms are provided.

Important
Information: The
position requires flexibility in the schedule.
The employee will work a minimum of 30 hours per week, including day, evening,
night and weekend hours based on business needs. Overnight shifts would be the
main shift.