Guest service Agent wanted in Ontario, Canada

24 Ene

 Guest Service Agent (Seasonal)                                                            (NOC:

3 vacancies              


Ontario ( Port Carling, MacTier)

of Employment:
Full time – Seasonal/ 6-month

Estimated Start Date: May
1st, 2022


Job Description:


Register arriving guests
and assign rooms

Process group arrivals
and departures

Take, cancel and change
room reservations

Provide information on
hotel facilities and services

Provide general
information about points of interest in the area

Process guests’
departures, calculate charges and receive payments

Balance cash and
complete balance sheets, cash reports and related forms

Maintain an inventory of
vacancies, reservations and room assignments

Follow emergency and
safety procedures

Clerical duties (i.e.
faxing, filing, photocopying)

Answer telephone and
relay telephone calls and messages

Perform light
housekeeping and cleaning duties if needed

Handle wake-up calls

Assist clients/guests
with special needs

       Provide customer service



-Education: Completion
of high school is required

-Experience: Experience
in a hospitality front desk setting is an asset.

They prefer if the candidate has 2
years exp

 –Working Conditions and Physical Capabilities: Fast-paced
environment, Attention to detail, Occasionally overtime is required, Work under
pressure in some occasions

Client focus, Team player, Effective interpersonal skills,
Excellent oral communication, Flexibility, Dependability, Organized, Excellent
written communication, Judgement, Reliability

Business Equipment and Computer Applications: Multi-line
switchboard, Word processing software, Database software, Computerized
bookkeeping system, Spreadsheet, Central reservation system (CRS), Internet.

Language: English is required


Salary: $15.00 – $16.00 hourly, 30-44 Hours per week. 


Shared accommodation provided at a
cost (utilities included). Transportation costs covered if a worker needs to
relocate. Uniforms are provided.


position requires flexibility in the schedule.

The employee will work a minimum of 30 hours per week, including day, evening,
night and weekend hours based on business needs. Overnight shifts would be the
main shift.

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