Guest Service Agent (Seasonal) (NOC:
Locations: Ontario ( Port Carling, MacTier)
of Employment: Full time – Seasonal/ 6-month
Estimated Start Date: May
Register arriving guests
and assign rooms
Process group arrivals
Take, cancel and change
Provide information on
hotel facilities and services
information about points of interest in the area
departures, calculate charges and receive payments
Balance cash and
complete balance sheets, cash reports and related forms
Maintain an inventory of
vacancies, reservations and room assignments
Follow emergency and
Clerical duties (i.e.
faxing, filing, photocopying)
Answer telephone and
relay telephone calls and messages
housekeeping and cleaning duties if needed
Handle wake-up calls
with special needs
● Provide customer service
of high school is required
in a hospitality front desk setting is an asset.
They prefer if the candidate has 2
–Working Conditions and Physical Capabilities: Fast-paced
environment, Attention to detail, Occasionally overtime is required, Work under
pressure in some occasions
suitability: Client focus, Team player, Effective interpersonal skills,
Excellent oral communication, Flexibility, Dependability, Organized, Excellent
written communication, Judgement, Reliability
–Business Equipment and Computer Applications: Multi-line
switchboard, Word processing software, Database software, Computerized
bookkeeping system, Spreadsheet, Central reservation system (CRS), Internet.
–Language: English is required
Salary: $15.00 – $16.00 hourly, 30-44 Hours per week.
Shared accommodation provided at a
cost (utilities included). Transportation costs covered if a worker needs to
relocate. Uniforms are provided.
position requires flexibility in the schedule.
The employee will work a minimum of 30 hours per week, including day, evening,
night and weekend hours based on business needs. Overnight shifts would be the